Today, IHOP, did not live up to the slogan-“Come hungry. Not to mention that Mena gave the impression that it was alright to stop serving a Black table, so she could attend to someone else. Yes, I am a senior, but I am a retired “Professional”, who was more then insulted by the way these two people conducted themselves, and that Anthony felt what he said was acceptable. I requested the manager and he said he was the manager, and there was no one else. The Manager, Anthony was passing by, so I started to tell him what was needed but insist of assisting he proceeded to attempt to scold me, telling me things that I felt were totally inappropriate, while also, constantly telling me to “be patient, and that she only has two legs.” She could hear what was being said, so when he looked back she was working on our request but upon returning to the table she still brought no syrup for the pancakes. Another waiter passed our table but we were not able to caught him. All of this took place while our food that was not hot originally got even colder. She left like to was going to get them but insist went to two other tables talked to the guest, and took orders. This time she came to the table and we requested salt, pepper, butter, and syrup. Took our orders but when she return with the food but no condiments, again left right away, and we were forced to get her attention again. When she returned to the table, she went to the front desk and returned with them. She left the table, there was no silverware (it appears Anthony forgot to supply them), and we had trouble getting her attention. The problem started after Mena, the waitress, brought our drinks. Initially, when we entered we were greeted by Anthony, He showed us to our table, placed menus on the table, and assistances us in placing the walker out of the way. I am on a walker, my mother is on a cain. On April 13, 2022, at approximately 10:40 am, my 92 year old mother, neighbor (66 years), and I (almost 70), stopped at the IHOP restaurant, located at 4821 Cal Sag Road, Crestwood, Illinois 60418. Mexican Restaurants for Lunch in Crestwood.American Restaurants for Lunch in Crestwood.
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